Last updated: 03/05/23

This privacy policy is meant to help you understand what data https://balancedcardsorts.com/ and its related pages, including https://sorts.balancedcardsorts.com/ (the “Website” or “Site”) collect when you use the Website, why we collect it, what we do with it, and how we protect it.  Balanced Card Sorts, which owns and operates the Website, is committed to ensuring that your privacy is protected.  This is important, so we hope you will take time to read it carefully.

The terms “we,” “our,” and “us,” in this Privacy Policy refer to Balanced Card Sorts.  “You” and “your” refer to you as a user of the Website.

BY USING AND/OR PARTICIPATING IN/ON THE SITE, YOU SIGNIFY THAT YOU HAVE READ THE TERMS IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY, AND COMPLY WITH, THEM.  IF YOU DO NOT AGREE TO BE BOUND BY, AND COMPLY WITH, THESE TERMS, PLEASE PROMPTLY EXIT THE SITE.

Information We Collect

Information is collected from you at several different points during your visit to the Websites.

Information You Give Us

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

At certain points during your visit to the Website you may be asked to provide information about yourself, or given the option to provide certain information, such as your name, email address, and shipping address. For example:

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.

 Customer support information

• Examples of Personal Information collected: email, phone number
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.  

 Log in information for digital products

• Examples of Personal Information collected: email, name, password
• Purpose of collection: to provide customer with access to our digital card sort products and results reports
• Source of collection: collected from you.  

You have the choice about whether to disclose the information necessary to use these features. 

Passive Collection of Information

In addition to information that you actively provide us, we collect information about how you interact with the Website.  For example, like many websites, we use “cookies” (scroll down for more information on "cookies"), web beacons and other device information.  The types of passive information collected by the Website include, but are not necessarily limited to:

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

How We Use Information We Collect

We use the information we collect to provide, maintain, protect, and improve the Website and the services we provide on it.  We also use this information to do the following:

For example:

• To identify and communicate with you;
• To respond to your requests/inquiries;
• To fulfill your order;
• To email you your digital card sort Results Report.
• To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You will only receive these communications if you opt-in to receiving them. If you choose to opt-in, you may later choose to opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send;
• To inform our marketing strategy and approach;
• To correspond and maintain internal records regarding your inquiries about the Website (including this Privacy Policy and the “Terms of Service”) and other things you may want to discuss with us;
• To maintain certain third-party analytics reports, which track non-personal Website traffic activity for the purpose of improving the website and providing the best services possible to visitors/users to/of the Website, including determining the content of greatest interests to Website visitors and what types of devices are accessing the Website; and/or restore lost data or help resolve Website visitor issues.

Contacting You By Email

We may use your contact information periodically in order to update you about changes to our website or services (for example:  to send e-mails regarding updates to the Website, such as new services we have decided to provide). The frequency of these messages will vary depending upon each users profile, including the types of information each user has indicated an interest in. For example: for members who have signed up and actively opted-in for our mailing list, we may send those users free informational newsletters, case studies, or updates relating to topics which may be of special interest.

Out of respect for the privacy of our users, we present the option to opt-out of receiving newsletters and/or commercial e-mails whenever such messages are sent by us.  E-mail messages from third parties are not governed by the opt-out provisions of this Privacy Policy, but all such third parties are strongly encouraged to include opt-out procedures in their messages to you.

Disclosure of Information to Third Parties

From time to time we may decide that it is more efficient to use third parties to perform specific services, such as sending newsletters or other correspondence to our users.  If we use a third party to provide a specific service your information may be shared with those third-party partners to the extent necessary for those organizations to provide services to us or to our users.  Any such organizations who receive user information for this purpose are required to keep the information confidential and only use it to provide services to us or our Site users. 

We may also provide your information to third parties in the following circumstances:

• If you have authorized us to do so;
• We are legally required to do so, for example, in response to a subpoena, court order or other legal process;
• It is necessary to protect the legal rights, privacy, property, or safety of our organization, its subsidiaries, and/or affiliates, or our employees, agents, and/or contractors;
• To protect against fraud or other illegal activity or for risk management purposes;
• To protect the safety and security of visitors to the Website;
• To permit us to pursue available remedies or limit the damages that you may sustain; and/or
• To enforce the Terms of Service.

When this Privacy Policy Applies

Our Privacy Policy applies to the Website.  It does not apply to other websites or services that have separate privacy policies that do not incorporate this Privacy Policy.  The Website may contain links to other websites or direct you to other websites when you use certain functionality on the Website.  However, once you have used these links and/or been redirected to leave our Website, we do not have control over the other websites you visit and we are not responsible for their privacy practices.  Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites.  You should exercise caution and look at the privacy statement applicable to other linked websites.

Controlling Your Personal Information

People have different privacy concerns.  Our goal is to be clear about what information we collect and what we do with it so that you can make meaningful choices about how it is used.  If you choose, you may restrict our collection or use of your information through the Website in the following ways:

• Do not submit information through the Website.
• Do not purchase products directly from the Website.
• Do not visit third-party websites through the Website.  We are not responsible for the privacy practices of other sites.
• Do not send us e-mails or use our contact form.

Children’s Privacy

This Website contains information about Balanced Card Sorts and its products.  We do not intent to gather personal information online from or about children.  We encourage all children and teens to seek consent from their parents before providing any information about themselves, their families, or their homes to anyone on the Internet.

If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Terms of Service

Please also see our TERMS OF SERVICE, which sets forth the terms of use, disclaimers, and limitations of liability governing use of the Website.

Security

The security of your information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

While we strive to protect the information you provide to us, we cannot guarantee or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our Website.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track Disclosure

We support Do Not Track. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time.  We will post any privacy policy changes on this page.  You should check this page from time to time to make sure you are okay with any changes that we make.  If we make significant changes to our privacy practices we will provide a more prominent notice of changes to this policy.  This privacy policy is effective as of March 5th, 2023.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@balancedcardsorts.com or by mail using the details provided below:

62 Portland Rd., Suite #44, Kennebunk ME 04043, United States

Last updated: 03/05/2023